Birthday dinners, family dinners, get-togethers, send-off parties, no matter the occasion, group gatherings make for heady customer service. From the moment customers walk into the restaurant till they leave, every interaction matters. More so when it’s a group, customer service comes with added pressure.
Here’s how Mira can help you provide an exceptional dining experience to group diners:
Use QR Codes for Easy Ordering:
With multiple orders in one group, the likelihood of mistakes with orders goes up. When your diners use QR Codes, you reduce the likelihood by a large margin. In addition, you free up time for your staff to focus more on other parts of the service other than order taking.
With Mira’s Digital Menu, your customers have a smooth interaction with your menu, order and payment processes without a hassle.
Offer Discounts for large gatherings
Who doesn’t love a discount? Families and groups will naturally place a larger order than the average diner. Offering discounts could be the deciding factor between yours and another option.
Using Mira’s Loyalty option, you can create custom discounts such as free delivery and apply them to orders over a certain number.
Let customers schedule their orders
Large gatherings often need to have enough food. Allowing customers to schedule their meals ahead of time ensures that you and your staff will have enough time to prepare.
When your restaurant has an Online Ordering link, it proves particularly useful for families and professionals who want to enjoy a meal without the wait.
Easy Payment Options
Payment issues are the bane of every dining experience, and Mira’s point-of-sale solves that. By supporting a variety of payment options, from bank transfers to card payments, your customers get to choose a payment method that suits them the most, giving them a hassle-free experience.
Table Management
During peak hours, efficient table management is important to providing excellent service, and Mira’s table management features allow you to take orders faster, and turn tables faster, reducing wait time across the board. Happy customers are more likely to return in the future.
Creating an unforgettable dining experience is more than about more than just great food - it’s about exceptional service, convenience, and personalization.
With the right tools, restaurants can delight each and every customer, creating memories that last a lifetime.
Learn more about Mira’s offerings here.